BlenderSolutions Introduces BlenderWallet to Improve Client Services

WHY IT RATES: BlenderSolutions launched BlenderWallet, a mobile travel assistant designed to improve client services, enhance travel experiences and generate additional revenue for travel agencies by simplifying document management and offering secure, private and permission-based data storage. —Janeen Christoff, TravelPulse Managing Editor 

BlenderSolutions announced the release of BlenderWallet, a mobile travel assistant aimed at improving client’s overall travel experience with improved client service and support before, during, and after travel. BlenderWallet generates ancillary revenues for travel agencies and enhances their customer loyalty. BlenderWallet is a digital travel assistant that helps customers carry, receive and store IDs, credentials, medical information and travel documents with easy management and access to that information as needed.

BlenderSolutions, a software company heralded for customer engagement and personalization in education and healthcare, has moved into the digital travel space with their BlenderTravel suite of software, led by travel industry veteran Michael Stone, President of the BlenderSolutions Travel Division.

“Growing up in the travel industry, I led several successful tour and agency technology businesses," said Stone. "I understand the challenges of travel advisors and believe this new technology will truly help them help their clients. Technology needs to make clients’ experience easier and advisors more critical to the process.”

Stone is a second-generation travel professional and the son of Joe Stone, former two-term president of ASTA (American Society of Travel Advisors).

He grew up working with his father in their travel agency business prior to moving into tour operations as President and CEO of Certified Vacations and North American Leisure Group.

BlenderWallet improves a travel advisor’s connection, communication, sales, and delivery of documents to clients in response to their need for easy access to all the documents and information required before, during, and after travel. Wallet users can upload information into their wallets. Travel advisors, suppliers, friends, and family can send emails and documents directly into a client’s BlenderWallet, eliminating the need to manually upload the information.

BlenderWallet delivers the highest level of security, with user information stored in the wallet, not the cloud. Also, BlenderWallet is permission-based so that data and documents are private, secure, and controlled by the user.

BlenderWallet is also designed to generate revenue for travel agents by allowing them to include their preferred suppliers and travel affiliates in the wallet, making it possible for their clients to book additional products and services when they want, further strengthening the connection between the travel agent and client.

“Travelers desperately need a safe and seamless way to navigate the complexity of travel to avoid issues when they travel, given the non-stop changes in the requirements and protocols for the places they are visiting.They need notifications for travel activities and events and reminders for document expiration dates to ensure a stress-free travel experience. We believe the best way to do this is digitally with the one thing everyone has with them: their mobile devices,” said Mike Stone.

BlenderWallet delivers the highest level of security, with user information stored in the wallet, not the cloud. Also, BlenderWallet is permission-based so that data and documents are private, secure, and controlled by the user.

BlenderWallet is also designed to generate revenue for travel advisors by allowing them to include their preferred suppliers and travel affiliates in the wallet, making it possible for their clients to book additional products and services when they want, further strengthening the connection between the travel agent and client.

“BlenderWallet keeps travelers informed by connecting them to travel information and requirements from the US State Department and the CDC, and alerts for changing travel conditions and requirements based on their travel destinations and dates.

“No one wants to carry paper documents any longer and everyone carries their phones,” said Neil Sterling, Founder of BlenderSolutions. “We developed BlenderWallet to allow travel agents to engage with and support travelers through their mobile devices, before, during and after travel. BlenderWallet is a win-win for both travelers and for travel agencies.”

To learn more about BlenderWallet, visit BlenderSolutions.com/BlenderWallet or reach out to Mike Stone directly at mstone@blendersolutions.com.

 SOURCE: BlenderSolutions press release.

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