With 25 years of industry experience, NexusTours has established itself as a premiere destination management company (DMC) operating in 19 countries and 52 destinations throughout the Caribbean, Central America and North America, offering exceptional service to both travelers and business partners.
As part of the GoNexus Group, NexusTours has built its reputation on technological innovation, personalized service and a commitment to creating memorable travel experiences. This dedication has positioned the company as an industry leader in destination management services.
NexusTours offers a range of experiences for clients. (Photo Credit: NexusTours)
Comprehensive Service Offerings
NexusTours specializes in two core areas: mobility services and curated experiences.
Its mobility services include airport Meet & Greet assistance, instant confirmation for private transfers and 48-hour advance confirmation for shared transfers.
Travelers can choose from various vehicle options including minivans, vans, luxury vehicles, buses and specially adapted vehicles. For destinations requiring alternative transportation, air and maritime options are also available.
In addition, the company's extensive range of experiences and tours caters to all types of travelers, from adventure seekers to those looking for relaxation. Each offering is carefully selected to ensure quality, value and memorable experiences regardless of budget constraints.
Technological Edge
What truly sets NexusTours apart is its commitment to technological advancement.
The Nexus App allows travelers to manage their journeys with ease through features such as digital check-in for transfers and experiences, e-vouchers and 24/7 customer service via chat. This innovative approach ensures seamless travel experiences for guests while maintaining personalized service.
For business partners, NexusTours offers advanced XML integrations and a comprehensive Travel Partner Portal designed to enhance business capabilities and streamline operations.
The Agent Support Center provides dedicated assistance to travel partners, ensuring they receive the support needed to serve their clients effectively.
Extensive Network and Flexibility
With more than 20,000 direct contracts with suppliers—a network that continues to grow through its industry-leading technology solutions—NexusTours offers unparalleled access to services throughout their operational regions.
Recognizing that travel agents and agencies have diverse needs, NexusTours provides various collaboration models tailored to fit different business requirements. This flexibility allows partners to leverage NexusTours' extensive offerings while maintaining their own business models.
Special Incentives
Travel agents who join the Travel Partner Portal using the cod “TravelPulse” will receive an additional 2% commission on selected Nexus destinations. This promotion runs until September 30, 2025, offering new partners an opportunity to experience the benefits of collaboration with enhanced returns.
Meet & Greet service at airports by our dedicated Airport Team. (Photo Credit: NexusTours)
Customer-Focused Approach
The company's 24/7 Virtual Concierge support ensures travelers receive assistance whenever needed, reinforcing NexusTours’ commitment to exceptional customer service. This dedication to customer satisfaction has helped establish NexusTours as a trusted name in destination management.
Travel professionals interested in partnering with NexusTours can reach their support team through multiple channels including phone (888-203-1279 for USA & Canada), email (agentsupport@nexustours.com), chat (tpp.nexustours.com) or WhatsApp (+52 998 183 1689).
As the travel industry continues to evolve, NexusTours remains at the forefront by blending technological innovation with personalized service—creating a future where travelers and travel professionals alike benefit from streamlined, enhanced experiences.
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